How can you create a culture of continuous customer service? Ultimately, a strong customer service culture leads to sustained improvements to customer experience, and a sustainable competitive advantage for startups. But where do you start?
Join Startup Canada (@Startup_Canada) and Freshdesk (@Freshdesk) on September 30, 2016 for a live #StartupChats on Twitter from 12pm – 1pm ET for a crash course expert discussion on ‘Creating a Culture of Customer Service’ moderated by #StartupChats Host Edwin Frondozo (@drgnmeme) of SlingshotVoIP.
Guests
– Freshdesk (@FreshDesk)
– Alan Bergson, TEDx speaker | Community Outreach / Analyst Relations @Freshdesk #custserv #ITSM#CRM. @berkson0
– James Bowen, Entrepreneur & Chair of the Startup Canada Awards, Experiential Simulations, @jamesBowen2015
– Cj Feierabend, As a GoDaddy Social Advocacy Specialist, Cj connects with advocates and influencers to build relationships within the social media community. (@CjPhx)
– Tyler Cooper, Customer Success Manager at Versature. (@Versature)
– Luke Aulin, Lover of all people on the same mission: to help local businesses succeed. Mayor of @RTOWN_ (@LukeAulin)
– Nicholas Coriano, Entrepreneur, Land Investor, Ecommerce Developer & Business Planning Consultant (@NicholasCoriano)